Last updated: 26 January 2026
This Privacy Policy explains how Folix collects, uses, and protects your information when you use our mobile application.
1. Information We Collect
We may collect the following information to provide our services:
a. Images & Visual Data
Images of your hair and scalp uploaded or captured within the app for hair analysis purposes.
These images are used only to generate hair-related insights and are not used for identification.
b. Personal Information
Basic account information (such as email, if required for login).
Responses to questions about your hair routine, habits, and preferences.
c. App & Device Data
App usage data to improve performance and user experience.
Device information such as device type, operating system, and app version.
d. Subscription Information
Subscription and purchase status provided by Apple.
We do not collect or store payment or credit card details.
2. How We Use Your Information
We use the collected information to:
Generate hair and scalp analysis
Provide personalized insights and recommendations
Improve app functionality and accuracy
Manage subscriptions and premium access
Ensure app security and prevent misuse
3. Image Processing & Analysis
Hair and scalp images are processed solely for analysis within the app.
We do not sell, publicly share, or use these images for advertising purposes.
4. Subscriptions & Payments
All subscriptions are handled securely through Apple’s In-App Purchase system.
We do not have access to your payment information.
5. Data Sharing
We do not sell your personal data.
We may share limited data with trusted third-party services only when necessary to:
Operate app features
Perform analytics
Comply with legal obligations
6. Data Retention & Deletion
You may delete your account and associated data at any time from within the app.
Once deleted, your data (including images) is permanently removed and cannot be recovered.
7. Your Rights
You may request to:
Access your data
Correct or delete your data
Withdraw consent
